EXHIBITOR MANUAL

 

BUILD-UP			ELECTRIC POWER*
Thursday 12th March	1100 - 2300 hrs	Space only	1400 - 2000 hrs
Friday 13th March	0800 - 2300 hrs	Space only	0800 - 2300 hrs
Friday 13th March	1400 - 2300 hrs	Shell scheme	0800 - 2300 hrs

 

OPEN		EXHIBITOR DRINKS	EXHIBITOR ACCESS
Saturday 14th March	0900 - 1800 hrs	1800 - 1900 hrs	0800 hrs
Sunday 15th March	0900 - 1800 hrs		0800 hrs

 

BREAKDOWN			ELECTRIC POWER*
Sunday 15th March	1815 - 2100 hrs	Shell scheme	0800 - 1930 hrs
Sunday 15th March	1815 - 2300 hrs	Space only	0800 - 1930 hrs
Monday 16th March	0800 - 1000 hrs	Space only	NO POWER
Breakdown must be completed by 1000 hrs on Monday to allow for the cleaning of the hall. *If you need power outside these hours, you need to contact ViParis: infos-exposants@viparis.com.

 

Each provider will require you to create YOUR OWN LOGIN DETAILS for their specific platform. This is required to provide the necessary protection of your payment details.
 

DEADLINE	OBLIGATORY TASKS FOR ALL STANDS:
5 February	Exhibitor Safety Instructions	Click here for the form  BUREAU D.Ö.T  (Click here if you need guidance on completing the form)	Send to sps@d-o-t.fr
	Health & Safety form	ORGANISERS	Click here to fill and send the form
9 March	Badges	CIRCDATA csmexhibitors@circdata.com	Order form your E-Zone
	Venue emergency procedures	ViParis	Click here to read the emergency procedures for the venue
DEADLINE	OBLIGATORY TASKS FOR SPACE ONLY STANDS
7 February	Public liability insurance	Stand contractor insurance	Send the completed forms and stand plans to:  logistique.pgp@closerstillmedia.com
	Risk Assessment	Click here for a template
	Space only stand approval	Click here for a template
	Stand Plans	Plans must include dimensions
DEADLINE	ALL SERVICES AND DEADLINES
As early as possible	Accommodation	REVOLUGO +33 9 725 005 49 tristan@revolugo.com	Website
28 February	Security on your stand	GUARD EVENTS +33.1.56.08.01.39 info@guardevents.com	guardevents.com
28 February N.B. Orders need to be approved by 28 February. Surcharges apply from 29 February. The platform closes on the 4th march.	Signage	GL EVENTS +33.1.60 .21.25.77 Barbara.BEATRIX@gl-events.com	Website
	Furniture
	Shell scheme extras: Lighting, Storage, Walling, Carpet change
6 March	Audio visual	PSPAV info@pspav.com	Website
6 March (20% surcharge after this date)	Rigging	ViParis +33.1.40.68.16.16 infos-exposants@viparis.com	Website
	Internet / WiFi
	Venue services
	Electrics (Power)
9 March	Scanners	CIRCDATA csmexhibitors@circdata.com	Order from your E-Zone
	Logistics	GES Logistics Click here for the order form	Send to MBernal@ges.com
	Catering	ELIOR +33.1.57.25.10.00 areas.portedeversailles@areas.com	elior-parcexpos.com
	Cleaning	MILLENIUM  +33.1.60.19.72.72 stand@millenium-sas.com	Please contact directly
Ordering services on site It is possible to order items during the build period, however there will be a surcharge and your preferred items cannot be guaranteed. We strongly advise that you order everything you need as early as possible. Damages All damages will be charged to the exhibitor.  Reimbursement of VAT Foreign exhibitors can claim back VAT on a wide range of services. For more information, please contact Quipsound:  Tél.: +44 (0)1959 561717 Email: info@quipsound.com  Web: www.quipsound.com

 

Please select the appropriate section.

Shell scheme     Space only

Deliveries can only be made during the official build-up and open period. 
You must ensure that there is someone available on your stand to receive such items.
Neither the Organiser nor the Venue can accept responsibility for items that require a signature. If you are unable to be present to receive your deliveries, please contact GES Logistics, who are able to sign and receive your deliveries for a fee : MBernal@ges.com.

DELIVERIES ADDRESS: Contact name Mobile phone number Name of Exhibiting company Stand number Porte D pour Pavillon 3 / Hall 3: Pharmagora Plus 2020 1 place de la Porte de Versailles 75015 Paris France

 

 

Vehicle Access : LOGIPASS It is compulsory to register vehicle access requests for logistic areas and exhibitor parking (without fee). You can create your account and register here : logipass.viparis.com.

 

Access

• By car: ring road, exit Porte de Versailles.
• By underground: direct access line 12 (Porte de la Chapelle – Mairie d’Issy). Nearest stations: Montparnasse, Concorde, Madeleine, Saint-Lazare.
• By bus: 39, 80.
• By Tram: T2 and T3 lines.
• By Taxi:
  • Alpha Taxi : +33.1.45.85.85.85
  • Taxi G7 : +33.1.47.39.47.39
  • Taxis Bleus (Blue taxis) : +33.1.49.36.10.10
     

Parking
Build-up and breakdown
Exhibitors can park along the Hall 3 for the period of one hour to unload at no charge. After this period they will be asked to move their vehicle to the parking spaces of the venue. Parking is free of charge during the build-up and breakdown period. Lorry can park in parking 7.

Event open
During the open days of the show, exhibitors will need to purchase their parking spaces. We recommend doing this in advance on the Viparis website.

Onsite lifting
GES Logistics is our sole official contractor for PharamgoraPlus, therefore no other contractor will be permitted to enter the exhibition halls with forklifts during the tenancy of the event. Please ensure to contact GES Logistics at MBernal@ges.com with your lifting and transport requirements.

Access for People with Reduced Mobility
Onsite facilities are available for exhibitors and visitors with reduced mobility. For further information, please contact Viparis directly +33.1.40.68.22.22.

Accidents
During your visit, please inform the Organisers if you are involved in or witness an accident.

Aisles
Please note that the aisles are not part of your stand. No equipment or staff must cross the boundary of your stand. All aisles must remain free and accessible at all times.

Badges - Exhibitors/Contractors (build-up & breakdown) 
Exhibitors and contractors require a badge to enter Hall 3. These cannot be pre-ordered but are to be collected directly from Security on site.

Badges - Exhibitor (open period)
Any staff from your stand must wear an exhibitor badge to enter the Hall. You must pre-order exhibitor badges via your Exhibitor Zone. When ordered, a code will be sent to you via email, which you will need to collect your badge on site.

You may collect these badges directly from registration from 3pm on the Friday. For any last minute requests, please contact the registration desk. If you arrive before this time, please collect a contractor pass from security to gain access.

Balloons

• Gas-filled balloons must be adequately secured to the stand. Charges will be levied for any costs incurred for repairing damage to the air handling units within the halls due to gas-filled balloons being drawn into the units and for removing balloons from the roof structures.
• Balloons must be positioned at a height no greater than 4m from the hall floor to the top of the balloon.
• Balloons must hang only over your own stand. 
• A plan must be submitted to the organisers detailing location, height and method of attachment.
• All helium gas cylinders must be removed from the halls once the balloons have been filled and the use of flammable gases is not permitted.
   

Banners
If you wish to have a rigged banner above your stand at more than 4m height, please contact the commercial team: Fawzi El Hachemi f.elhachemi@closerstillmedia.com.

Carpets / Floor coverings
All aisles and Shell Scheme Stands will be covered with carpet provided by the official contractor, GL Events.

Exhibitors with a Shell Scheme Stand are able to choose a different carpet colour for an extra charge. An exhibitor wishing to change this must contact GL Events.

If you are planning a structure inside of your shell scheme stand, please contact Pharmagora Logistics via logistique.pgp@closerstillmedia.com.

Children
Local Authority Health & Safety regulations prohibit the presence of under 16s in the halls during build-up and breakdown. The Exhibition is a trade event and the nature of the exhibits during the open period will reflect this, as such, it is not a suitable environment for minors. There are no crèche facilities at this event.

Cleaning for shell scheme stands
Shell Scheme Stands will be cleaned on both open mornings, except where a nightsheet is used. This service consists of daily cleaning of the stands before opening to the public. 

Included: 
- disposal of plastic film that protects the carpet,
- Emptying of bins,
- Vaccum cleaning,
- wiping down of surfaces and furniture.

Not included: 
- Cleaning of machines or equipment exhibited,
- Supplying skips or large bins.

Cleaning - general
CLEANING IS NOT PROVIDING FOR SPACE ONLY STANDS. Please contact the cleaning company MILLENIUM for a quotation: stand@millenium-sas.com or +33.1.60.19.72.72.

• Rubbish will be collected daily during the show open period.
• Please dispose of any liquids so as to avoid spillage and damage to the carpets.
• Exhibitors requiring emergency cleaning during the exhibition should contact the Organisers' office (please note only light cleaning will be possible during show opening hours, vacuuming will not be possible until the close of the show). If the stand holds a lockable interior space, please leave a spare key with the Organisers so as to give the cleaner access to the space.

Millenium will be available during build and breakdown for any extra service needed.

Cloakroom
The cloakroom is located in the main entrance of Hall 3. Open daily until thirty minutes after the close of the exhibition. There is a charge of €2 per item.

Damages
Exhibitors are responsible for all panels, columns, hired accessories, etc. within their stand area. Any damage will be charged back to the exhibitor. Please examine your stand space as soon as you arrive and report any damage so you are not charged for it. All exhibits and standfitting materials must be cleared from the venue and charges will be levied for the removal of any abandoned articles, including carpet tape and literature.

Electricity
Power supply and lighting are NOT provided on your stand. You must order the mains power via Viparis and fittings via GL Events using the relevant order forms.

Emergency and Fire Procedures
Please take extra care when reading the emergency and fire procedures of Paris Porte de Versailles.

First Aid
The first aid service is located in the security offices close to Hall 5. They can be reached via the Organisers’ office.

Floor Loadings
For all queries regarding the maximum floor loading, please contact logistique.pgp@closerstillmedia.com.

Furniture
No furniture is provided with your stand. For any requirements, please order through GL Events.

Gas
A: Mains Supply
The Venue is solely responsible for the supply and connection of natural gas, compressed air, water and waste services. Services will be supplied via underfloor service ducts and must be controlled by a mains stop-cock fitted in rigid metal piping and in an accessible position on your stand.

B: Compressed Gases
Please contact logistique.pgp@closerstillmedia.com for more information.

Insurance
Any loss or damage occurring during the event should immediately be reported to the Organisers' Office and onsite security staff. Please note the Exhibitor insurance does not cover contractors and possible subcontractors present at the event. Contractors must prove they have their own insurance covering the minimum required by Paris Porte-de-Versailles.

We advise that contractors working on complex structures should have liability insurance up to 6 000 000 Euros and are also able to provide proof of employer liability insurance. We advise that contractors working on normal structures should have liability cover up to 2 000 000 Euros and are also able to provide proof of employer liability insurance.

For further information regarding insurance, please contact logistique.pgp@closerstillmedia.com.

Logistics and Onsite Lifting Contractor
GES Logistics is our sole official contractor for PharamgoraPlus, therefore no other contractor will be permitted to enter the exhibition halls with forklifts during the tenancy of the event. Please ensure to contact GES Logistics at MBernal@ges.com with your lifting and transport requirements.

Maintenance
Maintenance work to stands must be carried out the evening prior to open, or after the close of the show by prior arrangement with the Organisers. No maintenance will be permitted during the open hours.

Exhibitors must ensure that any staff responsible for delivery and the set-up of their own stand items possess the correct maintenance equipment and tools required. Maintenance can only be carried out before or after show open / close.

No equipment can be borrowed from the Organisers.

Please note: It is forbidden to nail, screw or stick anything to the shell scheme framework other than using double-sided tape, picture rails (rods and hooks belonging to the framework), wire or any other means that will not damage the panels or framework.

The following are also prohibited:
Any drilling to affix machines, balance and windproof equipment on slab floors, terraces as well as any other part of the building;
Any glueing or material adherence to the slabs, paving or other building items of Paris Expo-Porte de Versailles.
Any damage will be charged to the exhibitor and will be invoiced for the amount it will take to restore.

Musical Licenses
Please contact logistique.pgp@closerstillmedia.com for further information.

Pillars 
Some stands will have pillars inside them, some of which give access to fire safety equipment which cannot be covered. Please check with logistique.pgp@closerstillmedia.com for pillar dimensions. 

Samples
Please contact logistique.pgp@closerstillmedia.com if you are planning on having food or beverage samples on your stand.

Security
For security reasons, there will be no storage room for packaging inside the exhibition hall. Exhibitors will have to arrange for their removal before the opening of the event. GES Logistics can provide storage. Please refer to their order form at the back of this manual.

The 24hr security provided by the Organisers is designed to prevent unauthorised access to the hall, NOT to secure the contents of your stand. There will be internal overnight security patrols only and these cannot secure the safety of your goods if left unattended.

Please ensure your stand is manned at all times. Please help the organisers with the security of the halls by informing the Organisers' office immediately of any security issues. Exhibitors are advised to not leave their stands unattended during build-up, breakdown or the open period, and to take particular care with personal items such as mobile telephones and laptop computers.

Please note that most hired cabinets have common locks and should NOT be regarded as secure units. Any incidents of theft must be reported to the Organisers immediately as it will be necessary to complete a security form and report the incident to the police. Please note that neither the Organisers nor the venue can be held responsible for any loss or damage to stands or exhibits.

Storage and Onsite Handling
There are no storage facilities at the Venue and any company requiring this facility should contact GES Logistics for a specific quotation.

You are also advised that fire regulations prohibit the storage of empty crates, packing materials and exhibits behind stands. Please complete the relevant form or contact GES Logistics using the details in the checklist/order forms section.

Vehicles/trailers on the Stand
Please contact logistique.pgp@closerstillmedia.com  for further information.

Waste
You are required to remove all standfitting material and waste generated at the end of breakdown. Any rubbish left in the hall will be skipped by the Cleaning Department and a charge of €500 per skip load will be charged to the relevant exhibitor. We will be taking digital photos of each area as proof and an invoice will be sent to you after the event.