Communicating via GAFAM messaging apps can be risky. These platforms are not secure for discussions among healthcare professionals where sensitive data may be shared. They can contain fake news and unsourced information. Do we know who is behind the username “Super Pharmacist”? Is this really a licensed healthcare professional with whom a pharmacist is interacting? What happens if shared data and other documents are leaked? For all these reasons, it is becoming urgent to communicate on a secure professional network designed by pharmacists for pharmacists.

Meet Fabrice ARNAUD, CEO of pharmacylounge, a 100% secure and ethical professional network for pharmacy professionals. This web app is designed to save time, facilitate discussions, and enable information sharing.

Interview by Cécile Morvan – Proximité eSanté Pharma

 

How does PharmacyLounge stand out from general social media platforms when it comes to protecting the data of your users and patients and combating fake news and the infodemic?

First, we verify registrations on PharmacyLounge by checking subscribers’ identities using their RPPS code and CPS card or student ID. This ensures that pharmacists can be confident they are interacting with fellow pharmacists, interns, and students. That is our added value. In the future, registration will be possible through Pro Santé Connect in compliance with the Segur de la santé. Data protection is a key consideration. Data is end-to-end encrypted and, of course, not sold to third parties. Finally, the solution and infrastructure are currently undergoing HDS certification to ensure the security and protection of personal health data.

What can you do with PharmacyLounge?

• Post job listings, calculate and compare salaries in your market in partnership with Team Officine
• Send and receive messages
• Share documents in real time
• Create discussion groups on specialized and current topics, and start discussions to gather feedback, advice, and more…
• Share insights on topics of interest such as customer service scenarios, management, back-office operations, regulations, merchandising, new initiatives, vaccination, and more…
• View the geolocated directory of colleagues in the city, at the hospital, and affiliated members
• Access Thériaque, the drug database
• Staying up to date on industry developments
• But there’s also a fun side to it: reconnecting with colleagues and classmates, and expanding your network

What does this actually mean in practice?

With pharmacylounge, you can chat, share, and communicate on a 100% secure professional network, without the GAFAM companies being able to collect or disclose sensitive data 

What are the top 3 topics discussed on PharmacyLounge?

Recruitment and drug shortages. This makes sense given the current pressures. Pharmacists can support one another and work together to find solutions.

Next, there are questions surrounding pharmacists’ new roles and expanded responsibilities. What tools are needed for medication reviews and teleconsultations? With knowledge sharing, tips, and tricks, the discussions are both professional and friendly. Finally, a topic that’s starting to gain traction: the role of CBD in pharmacies. There are pros and cons.

The role of a pharmacist is evolving, for example, with new responsibilities and the growing connection between community pharmacies and hospitals. How can PharmacyLounge support pharmacists? 

By saving them time. Just imagine: the pharmacist contacts the hospital in real time. Did you know that 3 hours and 18 minutes is the average amount of time managers lack to carry out their duties? With pharmacylounge, you can communicate in real time, anywhere, anytime, right from your smartphone.

And when it comes to regional coverage, CPTSs, and MSPs, how does PharmacyLounge address these new challenges?

The role of pharmacists is evolving, and so is the way they work. They are breaking down barriers. Setting up a CPTS is complex and time-consuming. pharmacylounge will help them identify community pharmacists who serve as CPTS coordinators. This will allow them to communicate with one another and seek advice, saving them a lot of time and avoiding many headaches. It’s a platform that will provide instant access to all the information.

How do I sign up? 

Signing up is quick and secure from any browser at www.pharmacylounge.fr, and also from your smartphone by downloading the app from the Apple Store or Google Play.

What is the business model?

Freemium, for now. Registration is free for pharmacists, pharmacy students, and other professionals in the field.

www.pharmacylounge.fr

contact@pharmacylounge.fr